Chatwoot vs Decagon
Chatwoot is listed under Customer support, Decagon under Customer support. Each name links to the product's own site.
| Category | Customer support | Customer support |
|---|---|---|
| Pricing | Open source | Paid |
| Public code | Yes | No |
| Tags | open-source, inbox, live-chat, self-hosted | support, enterprise, chat, voice |
| Website | chatwoot.com | decagon.ai |
What Chatwoot does
Open source customer support platform with a shared inbox, live chat, help center and many channels. It can be self-hosted and includes an AI assistant called Captain.
What Decagon does
Builds AI agents for customer service that answer support requests across chat, email and voice. It is aimed at enterprise support teams and works with existing help desk tools.
Other options
See all Customer support, or alternatives to Chatwoot and Decagon.